Resa
IT Support
Resa Fatturohman
About Me
Hi, I’m Resa Fatturohman. Nothing special from me, but this tiny brain of mine could make your company grow more bigger.
IT Support from Jakarta, I have experience as IT Support, Web Developer Content Management System and Audio Engineer
- Age32
- ResidenceID
- AddressDuren Sawit, Jakarta Timur
- e-mailresa@resa.my.id
- Phone+62812 8198 0155
What I Do
Testimonials
Seonya itu lho keren, langsung naik urutan pertama, ini sih gila kerjanya dimaksimalin bgt, sifatnya ga bisa bgt kalau ga perfect. Website yang dibikin Rapi dan smooth bgt
websitenya user Friendly dan UI nya bagus, niat mau bikin website sederhana untuk media dibikin interaktif
di Era teknologi ini cukup Membantu dengan jasanya Resa. orangnya bisa apa saja dan selalu diluar dugaan idenya, bahkan selalu memberi saran agar masalah masalah bisa terselesaikan
Clients
Fun Facts
Music Mixed
150Working Hours
4,780Awards Won
15Resume
Education
2009 - 2012
Universitas BSIInformatics Management
Mengkaji dan membuat desain suatu sistem dan mempelajari teori dalam teknologi serta penggunaannya, dalam membuat bisnis perusahaan menjadi lebih efektif.
2005 - 2008
SMK P.U.IAudio Video Technic
Merupakan salah satu bidang keahlian elektronika yang mempelajari tentang teknik elektronika yang berkait dengan audio dan video yang diproses secara elektronik.
Experience
2020 - Current
Epson (PT. Teleperformance)Technical Support Representative
- Resolved technical issues with customers for a range of products or services.
- Troubleshot technical problems via phone, live chat and email.
- Gained customers’ trust and confidence through excellent customer service.
- Supported end users by providing instructions and technical advice.
2018 - 2020
RDR & Associates.IT Support & Team Leader
memastikan sistem komputer tetap berfungsi dengan baik dan membuat perencanaan system baik membuat website ataupun menggunakan program yang ada.
2017 - 2018
PT Gemilang Wanda SejahteraStaff IT
- Solved technical hardware and software issues for users
- Installed computer hardware and systems
- Responded to user inquiries regarding IT services and troubleshooting
- Monitored performance of networks and systems.
2014 - 2017
Asus (PT. Teleperformance)Technical Support Representative
- Resolved technical issues for customers in a timely manner
- Developed and maintained relationships with customers to ensure their satisfaction
- Installed, configured, and maintained personal computer hardware and software
- Responded to and resolved user inquiries and requests in a professional manner
2011 - 2011
PT. DEMPO WISNU KENCANAHELPDESK IT
Perusahaan konsultan yang bergerak di bidang perbankan, saya bekerja sebagai IT
Support, staff administrasi dan termasuk membuat web perusahaan beserta menjadi web
administrator
General Skills
Web Design
Hardware
Networking
Graphic Design
Coding Skills
Content Management System
JavaScript
PHP
HTML/CSS
Knowledges
- SEO
- CMS
- Digital Design
- Social Media
- Time Management
- Communication
- Problem-Solving
- Social Networking
- Flexibility
